Frequently Asked Questions

Everything you need to know about Relatable. Can't find your answer? Contact us.

What is Relatable?

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Relatable is an AI-powered learning app that explains complex topics through everyday analogies. Instead of textbook definitions, you get explanations that actually click — whether that's understanding quantum physics through a cooking analogy or economics through video game logic.

How does Relatable work?

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Just type any topic you want to understand, choose an AI persona (like a Gen Z Teen, Medieval Knight, or Sports Coach), and get an instant explanation tailored to your style. Relatable uses advanced AI models to translate complex concepts into something you already know and understand.

Is Relatable free to use?

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Yes! Every account gets free explanations to try it out. Our Pro plan unlocks unlimited conversations, all premium personas, Deep Dive courses, learning paths, and quizzes. No credit card required to get started.

What AI models does Relatable use?

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Relatable runs on Anthropic’s Claude models via AWS Bedrock, tuned for step-by-step teaching, with fallback providers for reliability. We pick the model tier per question so explanations stay accurate, clear, and fast.

Is my data safe and private?

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Absolutely. Your data is encrypted at rest using AES-256-GCM per-user encryption. We don't sell your data to third parties and we don't share your identity with AI providers. You can export or delete all your data at any time from your account settings.

Can I use Relatable for school or studying?

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Definitely! Many students use Relatable to understand difficult textbook concepts, prepare for exams, and explore topics beyond their syllabus. The analogy-based approach makes information more memorable than traditional studying, and the quiz feature helps test retention.

How do AI personas work?

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Personas are different explanation styles powered by AI. Each persona has a unique voice, vocabulary, and analogy set. A 'Gossip Columnist' might explain DNA through celebrity drama, while a 'Sports Coach' uses game strategies. You can also create your own custom persona with Pro.

What are learning paths?

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Learning paths are curated sequences of topics designed to build understanding progressively. For example, the 'Science Basics' path takes you from atoms to ecosystems, while 'Money Matters' covers personal finance from compound interest to the stock market. Each path includes quizzes and infinite expansion so you can keep going deeper.

Is Relatable safe for children?

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Yes! Kids Mode is specifically designed for ages 5–12, with simplified language and strict content filtering that blocks inappropriate topics. Parents can set a PIN, monitor activity through the Parent Dashboard, and export progress reports. We follow COPPA guidelines for child safety.

Can I cancel my subscription anytime?

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Yes, you can cancel your Pro subscription at any time through the App Store (iOS) or Google Play Store (Android). There are no cancellation fees, and you'll retain access to Pro features until the end of your current billing period. No questions asked.

How do I delete my account?

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Go to Settings > Delete Account in the app. This permanently removes all your data including conversations, learning progress, and personal information within 30 days. This action cannot be undone.

Is Relatable helpful for ADHD learners?

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Many users with ADHD find Relatable especially helpful. The conversational, persona-driven approach keeps engagement high by connecting new information to things you already know and love. This reduces the cognitive load needed to learn and makes studying feel less like a chore.

Can I create my own custom AI tutor?

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Yes! Pro users can create custom personas by defining a name, personality, and teaching style. Want to learn Physics from a 'Surfer Dude' or History from a 'Time Traveler'? You define exactly how your AI tutor explains things. You can also submit your persona to the community for others to use.

Can I upload images or documents?

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Yes. You can upload PDFs, paste URLs, or take photos of textbook pages and study materials. Relatable will extract the text and explain it in your chosen persona's style.

What platforms is Relatable available on?

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Relatable is available on iOS (iPhone and iPad) and Android. We also have a web app at relatable.study/app. Your account and learning progress sync across all devices.

Still have questions?

Our team is happy to help. Reach out and we'll get back to you as soon as possible.